From as minimal as a check list to a web-based, self-paced comprehensive orientation program.

One of the least used, but most effective tools an organization can use to retain good employees is a New Employee Orientation (NEO). With more and more organizations doing “more with less,” the high cost of turnover and the rapidly changing workforce, a consistent, systemized process for orienting employees to your organization is critical to the success of that employee and the uninterrupted production of your product or service.

You might be thinking, “We are too small to need a formal orientation program” or “Who has the time to develop an orientation program?” Not so. NEO’s can vary in breadth, delivery and length depending on the organization.

Why Orient Staff?

	Communicate organization’s mission, vision & goals
	Get employee’s “hitting the ground running”
	Prevent productivity slowdown
	Control hiring & turnover costs

TPO can help create and implement a new program by following this process:

	Assess your organization’s size and resources, including interviewing supervisors and recently hired employees to gather information and feedback.
	Using this information, determine the type (formal or informal) of orientation appropriate for your organization.
	Determine what elements and information need to be included in the program, including the following important components:

1. Organizational Philosophy: The mission and vision, values, company goals, organizational structure, etc.

2. Key Staff Introductions: Introduce the new employee to key personnel throughout the organization, not just his/her own department.

3. Payroll & Human Resources Review: Materials and information such as handbooks, job descriptions and manuals, as well as explanation of work schedules, paydays, key policies and procedures.

4. Administrative Procedures: Key information about administrative procedures, such as how to obtain office supplies, business cards and submit expenses.

5. Tour: A tour of the facility.

Outline the program and gather the information, resources and data to be included in the program. Document the program, whether formal or informal, so that the program is recognized, delivered consistently and reviewed and updated on a regular basis.