Authoritative Guide for Managers and Supervisors
The Employee Handbook is used as a basic employee communications document for all employees. A well-written policy manual is a single, up-to-date, authoritative source of information to which helpful for all supervisors and managers to refer to for guidance and clarification in administering policies.
The Policies & Procedures Manual not only expresses WHAT the policy is, it often communicates WHY (the rationale) the policy is so that the manager understands and can explain to his/her employee if asked, and also HOW to administer the policy. The HOW aspect of the manual is a critical component to supporting the manager’s ability to implement and administer the policies. It offers step-by-step guidance and sample forms to increase consistency and compliance, thereby enhancing the manager’s confidence and professional image from the perspective of his/her subordinate employees.
