Member Testimonials

Meals on Wheels of the Monterey Peninsula: TPO Members Since 2017

Viveca Lohr, Executive Director

“Meals on Wheels of the Monterey Peninsula, Inc. is a non-profit agency serving the needs of seniors and their families on the Monterey Peninsula.  We have been very appreciative for the support and training we have received from TPO in the recent years.  As a NPO Executive Director, one is a Jack of All Trades, Master of Few, and as we all know HR management is very technical and ever changing.  We have relied on Jill, Robert and the TPO team to guide us through human resource problems, policies development and team building.  Their expertise allows us to do what is right, keep our small but mighty team functioning and allowing us to focus on doing the work we do  for our clientele and the betterment of senior’s lives in our community.   We are thankful for their strong shoulders, empathetic ears and breadth and depth of knowledge in the area of Human Resource management!”


Alvarez Technology Group: TPO Members Since 1997

Luis Alvarez, President

Alvarez“Our core business is managing the information technology systems of small and mid-sized businesses throughout California, so we understand the importance of trust in outsourcing relationships.  You’re paying someone else to do one of the most fundamental functions in your company; you have to trust that they are going to do it as well or better than you could.  In our case, our clients trust us with their IT; in our case, we trust TPO with our people.  They help us make sure we do the right thing for our most precious asset, our employees.

“We’ve been working with TPO for over a decade and they’ve never let us down. They helped us create our first employee handbook, our original job descriptions and gave us advice about how to manage our team. Since then, they’ve kept us compliant with all the latest rules and regulations and, most recently, provided us with talent recruitment.  They are an important part of our team!”


Credit Consulting Services, Inc.: TPO Members Since October 2013

Rodney Meeks, Vice President

Rodney Meeks CCS 2013 business photo 200X200

“Hiring TPO is one of the best things I have ever done. I now have my own HR Director who has big corporation experience for a fraction of the costs. We began using our membership benefits immediately and it paid off. Thanks to TPO I now feel a lot more confident in managing human resources.”



Community Human Services: TPO Members Since 2003

Robin McCrae, Executive Director


“Running a nonprofit can be challenging and often requires CEO’s to be, if not expert at a lot of things, at least a jack of all trades.  But human resources laws and practices change so frequently, it’s difficult to keep up.  We count on TPO to be our HR experts and guide us through things such as policy revisions, coordination of leaves and benefits, staff development – even third party investigations.  Jill and Robert and all their employees are great to work with.  With TPO, I have confidence that our HR house is in order.”



AAI Architecture.Interior Design: TPO Members Since 2011

Susan Mueller, President


“We have been working with TPO for the past year and a half. With their help, I have been able to take a step back from some of the day to day human resource challenges and focus on AAI’s strategic business needs. We now have a current Employee Handbook, HR Administration Kit, and the HR expertise we need – when we need it. To help with promoting positive relationships at work, TPO presented an Enhanced Communications seminar – including how to identify and work with different personality types. Having TPO moderate timely one-on-one meetings to help resolve any misunderstandings has also been very useful. This resource has served us well. I am glad to have TPO as part of our team!”


Big Sur River Inn: TPO Members Since 2011

Rick Aldinger, General Manager

Big Sur River Inn

“For years, the Big Sur River Inn handled Human Resource issues in-house, doing the best we could.  We finally realized we were unable to keep up with the demands of operating a fast-paced business along with ever- growing government regulations – particularly in the area of labor law and employee management.  TPO has been a great partner, helping us organize our HR, and take control of an area of our business that just can’t be ignored.  The TPO staff has always been available to us for training, education, and any questions that come up on a day-to-day basis.  Their assistance has become an integral and invaluable component of our operation.”



SPCA for Monterey County: TPO Members Since 2010, Client Since 1997

Gary Tiscornia, Executive Director

SPCA“The SPCA for Monterey County is the leader in animal protection, rescue, and welfare. Helping animals requires that we help the people of our community understand and appreciate the many important relationships that exist between animals and people. Our success depends on a bright, articulate, and well trained staff. TPO’s Management Excellence Series is a vital resource that helps us provide exceptional training for our managers. They return from TPO trainings with the confidence and skills necessary for effective team leadership. These new skills materially improve our ability reach the organizational milestones on the road to achieving our mission.”



Rancho Cielo Youth Campus: TPO Members Since 2009

Susie Brusa, Executive Director

Rancho Cielo“Rancho Cielo is a place of opportunity for many young people – as many as 150 per day. As a non-profit, we run with a very lean staff, maximizing our administrative overhead to the degree possible. One tool we have to do that is TPO. Relying on TPO to be our HR expert relieves us from having to focus on (and pay for) HR management every day. We have a fairly complex HR portfolio, with both exempt and hourly employees, students earning stipends, and program participant-employees. TPO makes sure that we are following the laws and regulations – which is part of setting an example for our young people.”


Armanasco Public Relations: TPO Member Since 2003

David Armanasco, President

Armanasco PR2“TPO contributes to our success by providing us with the information and tools to help guide us through the specialized world of human resources. They are truly the experts! The Annual Employers Conference enlightens our firm on the changing laws, and cuts through the legalese so it makes sense and helps us understand how they affect our business. The yearly updates help ensure we have the tools we need to manage our team, and the one-on-one support is essential when dealing with employee issues big and small. Having TPO on our team lets us focus less time on the administration needed to run a small business and more time on our clients. The relationship and partnership with TPO has been invaluable and has allowed us to grow to become the largest full service public relations firm on the Central Coast!”


South Valley Internet: TPO Members Since 2003

Elise Brentnall-Alexander, Vice President/Chief Operations Officer

South Valley Internet“We have been long term partners and members of TPO for several key reasons. I can completely rely on their integrity, professionalism, HR knowledge and business expertise. No matter which consultant provides us with support, we receive consistently reliable and direct advice. No long and involved lectures on this law and that. Just cut to the chase so I can get on with the business of our business. TPO enables us to take care of complicated employee relations and compliance issues correctly so we can focus on being successful and staying on the leading edge of our fast- paced technology industry. They are the experts so we don’t have to be.”

Central Coast College: TPO Member Since 2005

Robert Schaefer, President

Central Coast College“TPO provides us with both proactive, and as-needed regulatory support to keep our employment practices legally sound while fostering positive employee relationships. We look forward to TPO’s Annual Conference each year, coming back with leading edge HR knowledge and fresh information to keep our employees motivated and inspired. The most important value TPO adds is having on-the-spot access to Melissa Irwin and TPO’s entire team of highly professional HR experts. TPO’s sage advice helps us make better decisions so we can stay focused on our students and core business.”



L.A. Hearne Company: TPO Member Since 1999

Francis Giudici, President

OLYMPUS DIGITAL CAMERA“With all of the human resource challenges and changing laws today we can always count on TPO to provide quick and knowledgeable guidance to our questions that arise.  In addition to their advice, we have taken advantage of many of the training seminars offered.  Our mission is to provide the highest level of Customer Service while offering quality products and services to ensure customer satisfaction, employee development, and long term Company growth and profits.  Over the last 12 years TPO’s partnership has been an asset in helping us jump the human resource hurdles that line our path.  This expertise has been invaluable.”


Shop.Com, A Market America Company: TPO Member Since 2007

Cynthia Nelson Holmsky, MA, SPHR, (Former) Vice President, Human Resources“Peace of mind is not usually associated with the field of land minds business leaders and HR generalists have to navigate when it comes to human resource management.  But Peace of Mind is the benefit I have experienced with TPO for many years.  I wouldn’t consider working without my TPO partners.

“The labor laws in California are so complex that effective leaders running a business simply cannot be experts in all the details of regulatory compliance, and solo HR and legal generalist have similar challenges.  It has been my experience that adding TPO’s expertise to your team strengthens your HR practices in so many ways.  TPO starts by helping to lay the foundation of solid HR policies with their customized employee handbook solution.  Then, as the reality of workplace issues arise, my favorite service is being able to pick up the phone and have a personal consult with an HR expert on any topic at any time.  Even after many years of handling HR matters, I appreciate that confidential second opinion from an expert to put my mind at ease.

“Membership with TPO also saves me time.  Small things, for example if I need a software engineer to screen job candidates and he is not yet aware of interviewing do’s and don’ts, I just call TPO and get tools for coaching.  Mid-sized things like leave of absence letters and forms?  TPO’s toolkit saves days to develop these from scratch, depending on how much review is needed to untangle details in FMLA, CFRA, PDL, PFL and SDI.  Something big like a workplace investigation? A TPO consultant will save weeks of time, as well as emotional strain of handling your own investigation.  And because they are specialized experts (and licensed), TPO consultants can get the job done faster, and with more precision.  All businesses carry risk, and HR risk is unavoidable.  But having a partner like TPO lowers your exposure, solves daily problems, and frees your time to focus on other things, like unlocking potential in your business…”

Central Coast Federal Credit Union – TPO Member Since 1992

Leinette Limtiaco, President/CEO

Central Coast Credit“TPO and Central Coast Federal Credit Union have been working diligently together for the past 18 years. There have been countless ways that TPO has supported our employment practices, ranging from revamping our Employee Handbook, working on job descriptions, keeping us informed on the policies and regulations in the vast field of HR, to offering seminars, classes and further education to our HR professionals and upper management. It is a great working relationship based on mutual respect.  We know that when we work with anyone at TPO, we are dealing with the best!  Everyone plays such an integral role in making sure our organization is at its finest and adhering to the laws for the sake of our employees and the community.”

Santa Clara County Medical Assn & Monterey County Medical Society: TPO Member Since 1994

William C. Parrish, Jr., Chief Executive Officer

SCC Medical“TPO adds to the success of our organization in two ways. 1) TPO is a most valuable resource in the management of our personnel and any such issues that arise…from training, employee handbook creation, consultation, to problem intervention/resolution. In small to medium size business like ours, it is impossible and impractical to have multiple experienced and credentialed human resource professionals on staff; and unfeasible to personally stay current on all issues and changes that impact successful management. 2) TPO is a wonderful resource that we are able to recommend to our members when they face potential issues or need assistance. The quality and service TPO provides allows us, and our members, to focus on what we do best while creating/maintaining a positive work environment. This relationship creates a win/win/win situation where all benefit.”

Pacific Ag Rentals: TPO Member Since 2010

Bart Walker, Vice President

Pacific Ag“We have grown to 54 full time employees covering all growing regions of CA from the Oregon border to south of Phoenix in Arizona. Until we found TPO, our HR practices included an employee manual dated 1994 and a yearly subscription to a web site HR service that sent out a few posters once a year. I knew the record keeping and regulations would increase when we grew to 50 employees so I started looking for a service to handle our HR needs. All of the TPO Team Members are nationally certified as Senior Professionals in HR and highly experienced specialists in their field. Susan let us know of all the services that were needed to be put in place and we made the decision about which items to prioritize and implement. In less than two months we were up to date with all of our employee record keeping, required training, custom employee manual, job descriptions and all of the forms required by law in an easy to use binder. I don’t have to know how to implement an HR program I just need to know somebody who does; TPO is my somebody. I am very happy with TPO and what they have delivered. I know I am only one phone call away from a real person to answer my HR questions.

The Big Sur Land Trust: TPO Member Since 1999

Bill Leahy, Executive Director

Big Surr Land TrustTPO brings a full service one-stop-shop human resources department to our organization without us having to hire, at great cost, human resources personnel. TPO provides us the expertise we need to solve difficult personnel challenges, address ever-complex legal standards, craft job descriptions, initiate recruitments, provide training and do day-to-day trouble shooting. Because of the diverse set of organizations TPO works with, they also bring to the table far more creative strategies to address human resource matters than we could ever develop on our own.”


Nepenthe: TPO Member Since 2004

Kirk Gaffill, General Manager

Nepenthe“The need to properly manage a company’s greatest asset, its employees, is of the utmost importance and simply cannot be overstated in a competitive and ever increasing regulatory environment. TPO provides consistent and high quality training support to our company and its management team.  Further, TPO’s principals and its staff are gifted and quite effective in providing appropriate guidance and support in managing difficult or problematic employment issues. Nepenthe has worked with TPO to develop our Employee Handbook, improve our hiring and employee management procedures, and as reliable counselors in the area of employment law and liability.  TPO is a critical partner to our on-going success in managing, nurturing and improving the quality or our staff.  Success in these areas directly improves our overall economic success in the short term and enhances our prospects for continued long term success.”

The Central Coast YMCA: TPO Member Since 1999

Sharon Gish, (Former) Executive Director

CC YMCA“TPO has been a great partner and you have been very instrumental in our success.  In the last nine years, the Central Coast YMCA has grown to five branches in three counties with more than 500 employees throughout the year. Consistency and fairness in our personnel policies and practices helps build staff morale and create a stronger sense of teamwork.

TPO has provided not only the technical information needed to ensure exemplary HR practices, but you have mentored us as we developed our own human resources department.  Your staff is outstanding and always helpful when we need advice on a challenging issue.  Over the years, you have assisted us in staying current on HR regulations, trained us on a variety of topics and provided us with excellent advice.  Our employees are our biggest asset and you have helped us in our quest to attract and retain outstanding staff.”

Monterey County Bank: TPO Member Since 2005

Charles T. Chrietzberg, Jr., President/CEO/Chairman

Monterey County Bank“Monterey County Bank has grown in the past several years and we now find ourselves with over 50 employees.  The laws that govern employers with 50+ employees are often different than those with less than 50.  TPO’s guidance in these areas has been critical, in order for MCB to maintain our strict adherence to HR statutory regulations.  Additionally, it has been very helpful to have the experts at TPO available when we encounter HR situations that may be unusual, or something we have not previously encountered.”



The Community Foundation: TPO Member Since 2000

Todd Lueders, (Retired) President/CEO

Community Foundation“The Foundation has grown to include 23 staff members in 5 different locations. TPO has been a great help by providing reliable “as needed” guidance for regulatory compliance and handling both formal and informal employee/management issues. You have also been instrumental in our professional development efforts by presenting impactful training programs including legal compliance for harassment & discrimination prevention and communications programs including leadership skills and conflict management. We rely on your regulatory expertise, impactful training programs and appreciate your good advice.”


Chartwell School: TPO Member Since 1997

Douglas Atkins, Executive Director

Chartwell“Chartwell School is a non-profit that has experienced steady growth and development over the span of 25 years. Navigating through the often-tumultuous waters of human resources for the past ten years is something that TPO has done with excellence and precision. Knowing that answers, advice and support are only a phone call or e-mail away has truly made me feel as if our HR department is just down the hall. The staff is always professional, knowledgeable, accessible as well as personable. We have come to think of Jill, Robert, Melissa and the entire TPO staff as an extension of our team. They have taken time to get to know our organization and the population we serve. This understanding has helped TPO more effectively serve Chartwell and meet our needs. We value the many years of dedicated service TPO has provided with appreciation.”



Four Sisters Inns: TPO Member Since 1993

Shelley Post, President

Four Sisters“As an organization with 15 different locations spread across two states, our human resources needs are both unique and challenging. TPO has provided us with a coordinated and comprehensive approach to addressing this situation. Additionally the management team has greatly benefited from the training seminars, including those offered in a large group format with other companies and particularly those customized to address our particular issues.

TPO has walked us through a variety of diverse employee situations over the years, using an effective combination of sound HR advice, practical solutions and a little humor. Jill, Robert and their entire team have always “been there” for us, to listen and advise, and we are very appreciative!”

The Mission Ranch: TPO Member Since 1993

Theresa A. Jung, (Former) General Manager

Mission Ranch“The Mission Ranch and TPO have been partners for over 13 years. The Mission Ranch employs 149 staff members and we have a wonderful diverse group of individuals who are dedicated employees. TPO has provided us with invaluable Leadership and HR classes. They have created “on premises” classes for our employees that directly pertain to the Hospitality Industry and our specific needs. TPO has been very instrumental in helping us create and train our HR department. Your staff members are professional, always helpful (even at 4:25pm!) with great advise. Robert and Jill, your dedication to Employer and Employee Relations and much more, has made our operation’s successful on so many levels. Our testimonials are our managers and employees who come back after your trainings enthusiastic, lifted morale and greater communication skills, egger to apply what they have just learned.”

Copyright © 2017 TPO Human Resource Management.   60 Garden Court, Suite 100, Monterey, CA 93940.   Phone: 1-800-277-8448.   All Rights Reserved.   <a href="">View Site Map</a><br>Designed and Powered by <a href="" target="_blank"></a>