Dealing with Difficult People
Is it ME?
Often “difficult” people are those individuals who have a style of communicating that is different than our own. This two-hour program discusses the how “difficult” people impact the work environment and looks a bit more closely at the reasons such people are perceived as “difficult” as well as discussions and practical tips on how to change the “difficult” situation to one that is more productive and rewarding.
- Communication and Motivation at Work
- Different Communication Styles
- Model Of Communication
- Roadblocks To Communication
- Types of Communication
- Active Listening
- The Most Common Reasons Employees are “Difficult” and What You Can Do About It
- Putting it Into Practice
Enrollment Fee
Members: $109 per participant
Clients: $129 per participant
Scheduled Dates and Registration
Wednesday, October 10, 2018 – 9:00 am to Noon – Click Here to Register
Fill out the form below to enroll in
Dealing with Difficult People
Thursday, June 18, 2014 – 9:00am – 12:00 pm
Members: $109 per participant
Clients: $129 per participant
View details and additional dates
Registration