Dealing with Difficult People

Is it ME?

DifficultOften “difficult” people are those individuals who have a style of communicating that is different than our own. This two-hour program discusses the how “difficult” people impact the work environment and looks a bit more closely at the reasons such people are perceived as “difficult” as well as discussions and practical tips on how to change the “difficult” situation to one that is more productive and rewarding.

  • Communication and Motivation at Work
  • Different Communication Styles
  • Model Of Communication
  • Roadblocks To Communication
  • Types of Communication
  • Active Listening
  • The Most Common Reasons Employees are “Difficult” and What You Can Do About It
  • Putting it Into Practice

Enrollment Fee

Members: $109 per participant
Clients: $129 per participant

Scheduled Dates and Registration

Wednesday, October 10, 2018 – 9:00 am to Noon – Click Here to Register

TPO Human Resource Management.    30 Ragdale Drive, Suite 100, Monterey, CA 93940.   Phone: 1-800-277-8448.   
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