World Class Customer Service

Ensure that your customers receive the best service – and tell others all about it!!

team imageThis workshop is for all employees who interact with clients and/or support customer relations. Customer service training is a key to ensuring your customers receive courteous, timely, informed assistance. This can help assure customer satisfaction leading to repeat business, a good company reputation, referrals from current customers, and increased sales.

  • Learn the factors that contribute to outstanding service
  • Discover practical ways to ensure that expectations are exceeded
  • Practice using language to its best advantage during customer interactions
  • Keys to turning an unhappy customer into a loyal fan

Scheduled Dates and Registration

 

TPO Human Resource Management.    30 Ragdale Drive, Suite 100, Monterey, CA 93940.   Phone: 1-800-277-8448.   
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